Shipping policy

Last updated: October 2025

Thank you for shopping with Luxuriance, a selfcare brand by NEEDS Company7.
We take pride in delivering your order safely, efficiently, and with care.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been placed and another email with tracking details once your order has shipped.

Please note: During high-demand periods, processing times may be slightly longer, but we always do our best to ensure quick delivery.

2. Shipping Times

Delivery times depend on your location:

  • Domestic (U.S.): 3–7 business days after processing

  • International: 7–14 business days after processing

Shipping times may vary depending on customs delays, weather conditions, or carrier service issues beyond our control.

3. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and order weight.
From time to time, Luxuriance may offer free shipping promotions make sure to follow us on social media to stay updated.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You can track your package directly through the carrier’s website or via your order confirmation link.

5. Wrong Address or Failed Delivery

Please double-check your shipping address before completing your purchase.
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.

6. Damaged or Lost Packages

If your order arrives damaged, please contact us immediately at support@luxurianceselfcare.com with photos of the product and packaging.
If your package is lost in transit, we will help you file a claim with the carrier and assist in resolving the issue promptly.

7. Customs, Duties & Taxes (International Orders)

For international shipments, customs fees or import taxes may apply depending on your country’s regulations.
Luxuriance is not responsible for these additional charges.

8. Contact Information

If you have any questions regarding shipping or delivery, please reach out to us at:
📩 support@luxurianceselfcare.com
🌐 www.luxurianceselfcare.com